Data Privacy Policy
At Pub we take your privacy seriously and are committed to protecting the personal information you entrust to us. This Privacy Policy explains how we collect, use and safeguard data when you register, play or interact with our services in the United Kingdom. Details cover the types of information we hold, how it is processed for account management, payments and regulatory obligations, your rights as a user, and the steps we take to keep your information secure. Please read this policy to understand how our practices affect you.
Types of data we collect
Personal data
Personal data includes identifiers such as your name, date of birth, address, email and phone number. We also collect documents for verification, such as passport or driving licence scans, to confirm identity and age in line with UK requirements.
Technical and device data
Information about devices and connections is gathered when you use our site, including IP address, browser type, operating system, device identifiers and location data where permitted. Such technical data helps us maintain site performance, prevent fraud and detect unauthorised access.
Transactional and account data
Details of deposits, withdrawals, wagers and game history are recorded in GBP for payment processing and compliance. Payment method data and limited card or account details may be stored as needed to complete transactions and meet anti-money laundering checks.
How information is used
Service delivery and account management
Your data enables account creation, login authentication, customer support and the processing of payments. We use information to administer promotions, carry out KYC checks and provide a secure gaming environment that meets regulatory standards.
Compliance, safety and analytics
Regulatory obligations require us to use data for fraud prevention, AML screening, dispute resolution and age verification. Aggregated and anonymised data is analysed to improve service reliability and to monitor responsible gambling behaviours.
Data protection and security practices
Industry standard technical and organisational safeguards are in place, including TLS encryption for data in transit and restricted access controls for stored data. Regular security reviews, monitoring and staff training support our efforts to prevent unauthorised access, loss or misuse of information.
Cookies and tracking technologies
Cookies and similar technologies are used to enable site functionality, remember preferences and measure website performance. Analytics and advertising cookies may be deployed with consent; users can manage cookie settings through their browser or our cookie preference centre.
Your rights
Access and correction
Individuals may request access to the personal data we hold about them and ask for inaccurate information to be corrected. Identity verification will be required before we disclose account details to protect your privacy.
Deletion and restriction
Requests to delete or restrict processing will be handled in accordance with legal and regulatory requirements. Certain data may be retained for recordkeeping, fraud prevention and to satisfy statutory obligations even after account closure.
Data sharing and third parties
We share data with service providers, payment processors, identity and fraud prevention partners and regulatory authorities where required. Third parties are contractually bound to protect data and to use it only for specified purposes consistent with this policy.
Updates to this privacy policy
Periodic updates may be made to reflect changes in law, technology or our operations. Material changes will be communicated via our website or account notices. Continued use of our services after an update indicates acceptance of the revised policy.